A Milestone in AI-Driven Policing
Dubai Police has taken a major leap forward in its smart city vision with the inauguration of a fully automated, 24/7 Dubai Smart Police Station (SPS) at Dragon Mart.
This state-of-the-art facility operates without human staff, offering round-the-clock access to more than 40 police services, ranging from traffic management and community support to criminal reporting and security requests.
The launch underscores Dubai’s ambition to become a global leader in AI integration in public services, aligning with the UAE’s wider digital transformation and smart governance initiatives.
What Makes the Smart Police Station Unique
Unlike traditional police stations, the Dragon Mart SPS is completely human-free.
Residents, visitors, and business owners can access services through self-service kiosks, touch screens, and AI-powered systems available 24/7.
Key services include:
- Filing police reports without visiting a traditional station
- Submitting traffic accident claims digitally
- Applying for permits and security services
- Accessing community support initiatives
- Navigating legal and crime-related processes seamlessly
This model eliminates long waiting times and ensures accessibility at any time, making law enforcement services efficient, transparent, and user-friendly.
Dragon Mart: A Strategic Location
The SPS has been set up at Dragon Mart, one of Dubai’s busiest commercial hubs, attracting thousands of daily visitors including residents, tourists, and traders.
Placing the Smart Police Station in such a high-traffic area ensures maximum visibility and accessibility of services.
This approach is part of Dubai’s broader plan to expand smart policing facilities across key districts, making services more accessible without traditional police stations.
AI at the Core of Dubai’s Smart Policing Vision
Dubai Police has been at the forefront of adopting artificial intelligence, automation, and digital platforms for world-class services.
The SPS initiative aligns with Dubai’s AI Strategy 2031, integrating data-driven insights, machine learning, and digital verification tools to:
- Process cases quickly
- Verify user identities
- Reduce human error
- Enhance transparency with digitally logged transactions
Benefits for Residents and Visitors
The fully automated SPS offers multiple benefits to residents, tourists, and business owners:
- 24/7 Availability – Access services anytime, with no restrictions
- Convenience – Faster processes via kiosks and apps
- Efficiency – Reduced waiting times
- Multilingual Access – Support for Dubai’s diverse population
- Privacy & Security – AI ensures safe handling of sensitive data
For expatriates, tourists, and traders at Dragon Mart, this facility offers a hassle-free, inclusive, and modern policing experience.
Reinforcing Dubai’s Smart City Ambitions
The Dragon Mart SPS is more than just a law enforcement hub—it symbolizes Dubai’s digital-first future.
With smart solutions already active in transportation, healthcare, and governance, policing is now becoming a centerpiece of Dubai’s AI adoption strategy.
Dubai Smart Police Station plans to expand the SPS model across more districts, reinforcing its ambition to be the world’s smartest and safest city.
Global Model for AI-Driven Policing
Dubai’s fully automated police station sets a global precedent. While many countries experiment with digital services, Dubai is the first to establish fully autonomous police stations as part of daily governance.
This innovation is expected to inspire other smart cities worldwide to explore AI-driven solutions for balancing efficiency and public trust.
The Road Ahead
The launch of the Dragon Mart Smart Police Station marks another step in Dubai’s transformation into a digitally empowered metropolis.
With plans to expand the SPS network, integrate advanced AI, and widen services, Dubai Smart Police Station is setting new global benchmarks for law enforcement in the digital age.
For residents and visitors, this move ensures not only efficiency but also a safer, smarter Dubai—where technology and governance converge to enhance everyday life.
